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Whenever I’ve purchased an app from Android Market, I’ve immediately received a confirmation e-mail stating my credit card had been charged. But a flood of reports from developers claim a recent glitch allow users to download paid apps without ever being charged. The purchase shows as “Charged”, allows download, but never gets processed. Authorization expires on the purchase and that’s the end of the story – user get said “paid” app for free.
The issue has been documented on Google Support Forums and dozens of developers are chiming in to agree with the disturbance. One developer explains (this morning) it isn’t anything new:
Hopefully Google addresses this soon… because many devs work their butts off for every sale- it sucks to not get the sales you’ve earned.
Whenever I’ve purchased an app from Android Market, I’ve immediately received a confirmation e-mail stating my credit card had been charged. But a flood of reports from developers claim a recent glitch allow users to download paid apps without ever being charged. The purchase shows as “Charged”, allows download, but never gets processed. Authorization expires on the purchase and that’s the end of the story – user get said “paid” app for free.
The issue has been documented on Google Support Forums and dozens of developers are chiming in to agree with the disturbance. One developer explains (this morning) it isn’t anything new:
This issue has been going on for several weeks. Sometimes Google fixes it in time and all your past orders are charged, and sometimes they get to it too late and you lose a lot of money. Looks like this is one of the times we lose money. I already have a few orders where the authorization expired.That sounds like trouble and I’m sure this sore spot will be addressed by developers and Google engineers alike at IO sessions over the next couple days. Are you a developer that has been affected by this? If so, how much money have you lost because of the glitch?
How is it possible for a company as huge as Google to be this negligent with developers?
Hopefully Google addresses this soon… because many devs work their butts off for every sale- it sucks to not get the sales you’ve earned.
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